This Privacy Policy explains how Emma Krieg Nutrition (ABN: 38 197 163 629) collects, uses and protects your personal information.

Emma Krieg Nutrition provides women’s health nutrition and dietetic services via telehealth and operates this website using the Squarespace platform. As a health service provider, we comply with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

If you do not wish for your personal information to be collected as outlined in this policy, we may not be able to provide services to you. Where practicable, you may choose to remain anonymous or use a pseudonym.

Information we collect and why

We may collect personal information such as your name, contact details, demographic information, website usage data and marketing preferences. This information is collected to communicate with you, deliver services and resources, process bookings or purchases, improve our website and meet professional and legal obligations.

If you book an appointment, we also collect sensitive health information necessary to provide dietetic services. This information is only collected with your consent and is used solely for clinical care.

How information is collected

Information is collected when you browse this website, submit a form, subscribe to emails, make an enquiry, purchase a product or book an appointment.

Client information and payments are collected and processed through Halaxy, a secure clinical practice management platform. Halaxy is used only for clients who book appointments and acts as a data processor in accordance with privacy and health record standards.

Storage, security and retention

Personal and health information is stored electronically using secure, password-protected systems, including Halaxy for client records. Access is limited to what is necessary to operate the business.

Information is retained only for as long as required to provide services and meet legal and professional record-keeping requirements, after which it is securely deleted or de-identified.

Sharing of information

We may share personal information with trusted third-party platforms required to operate the business, including website hosting, email delivery, booking, payment and telehealth systems.

This website is hosted by Squarespace. To learn more about how Squarespace handles visitor data, please refer to Section 12 of the Squarespace Privacy Policy.

We do not sell or rent personal or sensitive information. We do not intentionally disclose information to overseas recipients.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Necessary cookies are always used to allow Squarespace, our hosting platform, to securely serve this website. Analytics and performance cookies are used only when you acknowledge our cookie banner. These cookies help us understand site traffic and activity so we can improve user experience.

You can manage or disable cookies through your browser settings.

EU and UK visitors

If you access this website from the EU or UK, please note that your personal information may be collected, stored and processed in Australia. By using this website and providing your information, you consent to this transfer. Reasonable steps are taken to protect your data in line with applicable privacy standards.

Access, correction and contact

You may request access to or correction of your personal information by contacting us. Requests will be responded to within a reasonable timeframe.

Emma Krieg Nutrition
Email: hello@emmakriegnutrition.com.au

Last updated: 16/1/24